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Limits on Hosting Support
HostJane strives to provide 100% uptime and server reliability in keeping your website fast and always up.
However, our staff are not your individual web designers or site developers.
Please contact a freelancer on our marketplace if you need help with bug fixes, developing or designing your website.
What can we help with?
Open a support case for help with the following types of issue:
- Server infrastructure issues
- Server up-time
- DNS issues at server level
- Updates and patches
- System critical functions
- cPanel misconfigurations or usability problems
Web design, bug fixing & development support
HostJane marketplace connects you with freelance web, mobile, and software developers at fixed-prices, with a buyer money-back guarantee if work is unsatisfactory or late.
The marketplace is a great place to address issues such as:
- Website design issues
- Helping you learn how to code
- Developing your website or application
- DNS or domain problems at registrar level
- Webmail/email issues where the server is working
- Tutorials on using cPanel