Managed Cloud Computes
Scalable, linux-based virtual machines deployed in 2 minutes. Each compute includes full management, free backups, DDoS protection, fast Intel® cores and SSD storage.
Core Features
| Feature | HostJane Cloud |
|---|---|
| Managed |
Each compute instance runs as a virtualized layer above world-class hardware—root access and a unique dedicated IPv4 and IPv6 (optional) address. 24×7 monitoring, server and app support included free, that larger unmanaged and self-managed cloud providers bill as "add-ons". |
| Free 24 Hr Backups |
On HostJane Cloud’s 10Gbit network, we automatically run complete backups of your cloud server every 24-48 hours. Two backups are always available as “restore points”. Your data is protected in Tier III world-class datacenters. Bigger providers make customers pay extra for this critical feature. Open a support case to request a list of backups available. *Note that while backups are free, we charge an up-front $15 data restore fee for administration work to restore a HostJane Cloud to an earlier time. |
| 10 GBIT NETWORK |
HostJane Cloud’s resilient network offers good and transparent uptime, fantastic global connectivity, and Tier III datacenters that operate:
|
| Snapshots |
It’s easy to create a copy or snapshot of your HostJane Cloud server at a specific moment in time, for future backup or prior to major changes. Developed with top datacenters, the infrastructure is consistently improving. |
| Private Spaces |
Not ready to go live? We can move your server behind a cloud firewall, which is a secure location in the datacenter. Only you, our support team, and your handpicked IP whitelist will be granted access to see your cloud while it’s in private space. |
| DDoS Protection |
HostJane protects against multiple types of Denial-of-Service actions designed to overwhelm your server. We guard against up to 10 GB per second of malicious traffic against your HostJane Cloud and associated IP addresses. The HostJane Cloud network continuously analyzes all traffic and will filter and attenuate malicious Denial-of-Service attacks, diverting malicious traffic to a mitigation zone as soon as bad actors are identified on the network. Customers should be aware that no system however protected is DDoS proof. HostJane Cloud’s network will protect you against the most common volume-based and protocol floods. |
| Scale Instantly |
HostJane Clouds are deployed in 90-120 seconds with full CLI root-access, and scale instantly with no downtime. If your website takes an unexpected surge of traffic, HostJane Cloud will keep you up. Additionally, HostJane Clouds include a suite of proactive fully-managed services to support fast scaling:
|
Bandwidth overages
You will receive an email informing you to upgrade your server and offering options.
If not practical, the server will be stopped.
Fully-Managed
HostJane Cloud assists nimble business teams with a live production server with 24×7 incident response, automatic OS patches & upgrades. Get on your project and let us worry about keeping your server in peak condition.
| Feature | MANAGED | UN-MANAGED | SELF-MANAGED |
|---|---|---|---|
| Fully-managed VMs with application support | YES | NO | NO |
| 24×7 Incident Response Team | YES | NO | NO |
| Production ready | YES | NO | NO |
| Full-Stack Support Included (LEMP and LAMP servers)** |
YES | NO | NO |
| Proactive Service Monitoring | YES | NO | NO |
| Free Nightly Backups | YES | NO | NO |
| Free Firewalls | YES | NO | Varies |
| Included DDoS Protection | YES | Varies | NO |
| Free snapshots | YES | NO | Varies |
| Included Outgoing Bandwidth | YES | NO | NO |
| Allowed IPv4 Addresses | 1 IPv4 Included 1 IPv6 Included +IPv4 (+$4/mo) |
Up to 16 IPv4 | Varies |
| Predictable Billing | YES | NO | NO |
| Control panel & Stats | YES | YES | YES |
| Root access | YES | YES | YES |
| RESTful API | NO | YES | YES |
| DNS Manager | NO | YES | YES |
**If you run a HostJane Cloud LAMP or LEMP stack (or install the stack yourself) we’ll manage it for you. We’ll also take care of important OS patches, daily server maintenance, and respond to any problem with 24×7 support.
Root access
Yes. Login to the Hosting Portal and use your server’s IP address provided in Statistics
Connect to your HostJane Cloud server either with PuTTY on Windows or an OpenSSH client in linux and MacOS devices.
1. Open your client terminal, and enter the command:
ssh root@[Your_Server's_IP]
You need to replace [Your_Server's_IP] with your HostJane Cloud’s IP address from Statistics in the Hosting Portal after the @
Hit enter and yes to any prompts.
2. Unless you are connecting with SSH keys, you need to manually enter the root password (found in your server’s Statistics dashboard in the Hosting Portal) to complete the login.
Help setting up
Refer to HostJane Cloud Setup Guides or hire a developer on HostJane Marketplace
These cover basic techniques for running basic linux distributions like Ubuntu and CentOS, and help using PuTTY and other command line programs.
Unfortunately our staff are not able to provide in-depth consultations.
We also recommend looking into some linux courses offered by IT tutors on HostJane Marketplace if you need extra assistance.
Domain pointing
You will need to add an A-record to your domain at the registrar.
Large size computes
Yes, we can offer full-managed linux clouds over 160GB including upgrading your current cloud.
We will need to verify your account by signing a credit card authorization form with copies of front and back of your card.
Please contact us for pricing or open a ticket if you’re an existing customer.
Reboots
1. Login to your HostJane Cloud server in the Hosting Portal
Navigate to: Manage > Server > Actions
Click the green restart button.
Static IP
Yes, it can’t be changed even if you buy a second IPv4 or a floating IPv4.
To set a new IPv4, you'd need to spin up a new cloud server.
Windows-based servers
Unfortunately we do not offer any Windows products at this time.
Additional IPs
At this time, you can purchase 1 additional IPv4 address per HostJane Cloud. Open a support ticket to buy an IPv4..
Free backups
HostJane makes nightly backups of your entire server files and databases.
We generally always have at least 2 past backups of each HostJane Cloud in our system.
We begin overwriting past backups, after 72 hours of storage. To request a restoration from a past backup, please contact us. There is a $15 data restore admin fee.
Note the restoration process can take up to 60 minutes and during that time your server may be unavailable.
Billing policy
All HostJane Cloud VMs must be paid for at the beginning of the monthly billing cycle.
Refund policy
Due to the nature of cloud server provisioning, refunds are typically not available unless there is a material problem with your server that occurs our end.
SSH keys
Yes, HostJane Cloud supports SSH keys
- Once you have generated your keys in PuTTYgen, use your terminal client to add the public key (which is the long string beginning ssh rsa) to the root user on your HostJane Cloud server.
- Create a PuTTY Profile to login without using your password
WARNING: Make sure you do not lose your keys as we cannot help you recover them if lost. If you’ve disabled username/password login you won’t be able to login to your server.
Connect via SFTP
Yes, read our FTP guide.
Lost SSH passwords
For security reasons, we have to reset the root password for you. However, this attracts a small admin fee. Contact support to proceed.
Cancellation
Hosting customers can destroy their servers from the secure Hosting Portal.
This will automatically cancel the service, but does NOT provide a prorated refund if you cancel before the end of the monthly cycle.
- Login to your My HostJane account and navigate to the Dashboard. Find the server you wish to destroy in the server list.
- Select Manage under Options.
- Look for Cancel Server at the bottom of the Information tab.
- Select Cancel Options
- You can choose to cancel immediately or at the end of the current monthly term. You will need to confirm your Hosting Portal account password to proceed with termination.
Cancellation is immediate and not reversible. All data is destroyed.
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