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Plesk Set-up

HostJane Team
  • Updated

Setup a Plesk application on your server. Plesk is available in 3 different editions–Web Admin, Web Pro and Web Host. Check out the Plesk comparison guide.

Step-by-Step Instructions

1. Point your domain to the server

This enables you to access your server in any browser at your web domain.

Please note that it can take up to 72 hours for a domain to propagate throughout the internet to a server, although it usually happens much sooner.

We can’t set up your FREE SSL certificate until this step is completed.

2. Obtain your server’s details

A. Login to the Hosting Portal

Bookmark login: https://console.hostjane.com/client/login

In your Dashboard under Services, find your Plesk server.

We offer 24×7×365 support

If you cannot see your WordPress service, open a support case.

B. Click the Manage option

This is the button in the last column under Services.

Here is the next screen that will display: 

C. Click Statistics in the menu

Your private and confidential server root password and IP address is in Statistics.

Security Alert

Never disclose, email, or publish your password to anyone, including HostJane staff in support tickets. Our technicians have safe access inside secure datacenters if they need this.

Below is a example screenshot of the Application Information.

D. Click Manage next to the Plesk server item

You will be transferred to the server’s dashboard.

E. Go to the Statistics area

Find your server’s IP address and password.

Follow the instructions to complete your Plesk installation.

Sample screenshot of the Application Information.

In this example, the server link is: https://123.456.789.1:8443/login

The first set of numbers before the :8443/login is your server IP address.

In this example case the IP is: 123.456.789.1

Your Server Link
https://[Your_Server’s_IP]:8443/login

For security, HostJane does not send this to you by email.

3. Ignore the browser warning

Open a fresh browser window and paste the link

Hit Enter.

B. Find the HTTPS warning

The warning can be safely ignored.

It will look slightly different depending on which browse you're using. In Chrome it may appear like this:

In Mozilla Firefox, it may look like this:

Click the Advanced or Add Exception link to accept the warning and proceed to the unsafe page.

A security dialog box will open.

Enter the username and password credentials into the box, as found in Statistics.

Click Sign in or Enter.

Why is there a warning?

HostJane cannot configure an SSL certificate (HTTPS://) for an IP address on its own. We need to wait until your domain is pointing to the server, and then assign your FREE SSL certificate to your domain.

Until your domain's A-record is setup, whenever you access your server by HTTPS://, a warning appears in your browser.

Your server comes with a self-signed SSL certificate.

If you access the server link using HTTP://, you will not see the warning. 

C. How to remove the SSL warning

Once your domain's A-record is successfully pointing to your server, HostJane can install your FREE SSL certificate to remove the warning.

Request your FREE SSL certificate

  1. Open a support ticket after your domain is pointed correctly to your server.
  2. You can check when propagation is successful by doing a DNS lookup of your domain's A-record.
  3. Please note that we can only install an SSL certificate on a top-level domain (TLD)

For example: https://www.yourdomain.TLD, where the TLD could be .com, .net, .org, .ca, or any TLD available.

HostJane and our servers work with all domain registrars worldwide.

4. Login to Plesk server

After passing the security dialog, you will see your server’s Plesk login page.

You need to login with username: root and the root password given in Statistics

5. Activation Code

Your plesk server should be activated automatically, but if you are prompted to enter an Activation Code, this is available in Statistics

Find the long Activate Code in the format: AAAAAA-BBBBBB-CCCCCC-DDDDDD-EEEEEE

Proceed to Login

Replace your Your Contact Name and Email with your own details.

Plesk initializing screen appears

Now you can setup your Plesk dashboard

6. Configure Plesk Hostname

Once your domain has finished pointing to the server, you will be able to access your Plesk front-end in the browser via YourDomainName.TLD

Navigate to:

Server Management > Tools & Settings > Server Settings to update your domain name (hostname).

7. Add New Domain Name

Inside your Plesk dashboard:

Navigate to:

Hosting Services > Domains > Add New Domain to configure your domain name (hostname).

Check the option in the domain setup to install your free SSL certificate from Let’s Encrypt, a San Francisco-based provider of free SSL certificates sponsored by Mozilla Firefox and Google Chrome.

Your installation is now complete!

Plesk Advanced Help

  1. Find a Plesk developer on the HostJane Marketplace for consultation and help creating your new Plesk site.
  2. HostJane will support 24/7 server infrastructure and maintenance issues. However, Plesk development / design is not offered by our support team.

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